Carrer

Creative Writer

We’re looking for a creative writer with excellent English writing skills and a passion for writing and communication. As part of our team, you will contribute to our reviews website. You will write articles about products and creating amazing web and mobile-based experiences.

Responsibilities:

  • Collaborate with SEO specialists, link builders, and marketing experts to create content that drives traffic and attracts our target audience to our company.
  • Communicate with other team members to create content that showcases our experience.
  • Perform publication support tasks including information updates, structure improvements, and keyword optimization.

Requirements:

  • At least one year of experience working in IT companies
  • At least one year of experience in writing and editing content
  • Thorough knowledge of English grammar, style, and organization principles
  • Bachelor’s Degree or higher in English or in a directly related field such as journalism or marketing.

Customer Support Manager

At this position, you will be responsible for considerable interaction with already existing customers. Your main task will be to provide customer-friendly assistance to individuals experiencing technical or payment problems with our product. Typically, technical support in our company is provided over via email, a live-chat interface or over the phone.

Responsibilities:

  • explain technical issues to the clients of our site
  • solve a client’s problem and make them more loyal to the product
  • successfully solve a conflict situation with the client
  • communicate with customers via e-mail, messengers and phone calls. Initially, your calls will take not more than 7−10% of your working time

Requirements:

  • you have at least 2-year experience in client support in English
  • you have strong English communication skills via e-mail and phone
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